Purchasing and Delivery Information
We will confirm acceptance of your order. This will be done by message on the website immediately after you have confirmed your order and by us sending an e-mail to the email address you have provided to us. At this point the purchase contract will be made and we will supply the goods to you in accordance with your order and these Terms and Conditions.
WHERE WE DELIVER
We deliver to UK mainland, Scotland (excluding Scottish Highlands and some extended areas) and Northern
Ireland (excluding some extended areas). Delivery will be made to the address
specified by you when you place your order. You can change
this address, during the checkout, should you need the
delivery made to a different address (i.e your work address).
Deliveries will be made between Tuesday and Friday by courier between 9 AM and 5 PM and must be signed
for. It is
your responsibility to ensure that an appropriate person is available at
delivery address at all times during the delivery time to sign for all
Orders received after 12 PM will be dispatched next day. Orders received
12 PM on Thursdays will be sent out the following Monday for delivery on
On bank holidays orders will be dispatched next Tuesday.
Uk Mainland: Deliveries are free for orders over £50.00. We charge £4.99 for orders below £50.00
Scotland: Deliveries are free for orders over £100.00. We charge £15.00 for orders below £100.00
Northern Ireland: Deliveries are free for orders over £150.00 We charge £23.00 for orders below £150.00
There is a surcharge of £15.00 for Saturday deliveries to UK mainland due to our courier charges. We do not deliver to Scotland and Northern Ireland on weekends.
SHIPPING AND PACKAGING
Fresh foods, such as cheeses and cured meats, will be wrapped with ice packs to maintain a cool temperature for at least 24 hours. Fragile items, such as bottles and jars will be wrapped in protective packaging.